Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

If we are experiencing a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time:

• Within India: 3–7 business days

• International Orders: 7–15 business days (if applicable)

Delivery delays can occasionally occur due to unforeseen circumstances.

3. Shipment Confirmation & Tracking

You will receive a Shipment Confirmation Email/SMS once your order has been shipped, along with a tracking number.

Tracking information will be active within 24–48 hours.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on selected locations.

• Additional COD charges may apply.

• Please ensure someone is available to receive the order.

5. Shipping Areas

We currently ship across India.

For international shipping inquiries, please contact us at veloraverse5@gmail.com.

6. Delays & Issues

Delivery timelines may be affected by:

• Weather conditions

• Logistics partner delays

• Incorrect shipping address

We are not responsible for delays caused by courier partners, but we will assist you in tracking your order.

7. Incorrect Address

If you provide an incorrect shipping address:

• We are not responsible for failed deliveries

• Reshipping charges may apply

Please double-check your address before placing an order.

8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery

• Share photos (if damaged)

We will investigate and resolve the issue as quickly as possible.

9. Contact Us

If you have any questions about your shipment, feel free to contact us:

Email: verloraverse5@gmail.com
Phone: 8053943755